i) Do you have a broadband connection from your Internet provider?
This could be a DSL or cable internet provider. There is no support of dial up services.
ii) Do you have a working Wi-Fi router in your home with an available LAN port?
The router allows the distribution of the broadband signal to other devices in your home. It supports both physical connection and wireless to these devices. Our system will require a physical connection to one of the available LAN ports on the router.
iii) Do you have a working smartphone with data plan?
Your smartphone will be needed to install and access our security control app, and for support of SMS messaging, streaming video, and email.
iv) Do you have power outlets located where you are placing the cameras and Shuttle?
This, primarily, eases the installation by having these devices near AC outlets. In addition, it would be ideal to have the Shuttle also near your home router, since there is a required physical connection to a LAN port.
Please follow the step by step instructions of our installation guide and you should have no problems with our security system coming on-line successfully.